Rights and Responsibilities
Whilst under the care of The Riverina Cancer Care Centre and its staff, each patient has the right to expect:
- Care related to individual needs during their time at the facility
- Appropriate information about their state of health and available treatments
- A safe and secure environment
- Privacy - please refer to the Privacy Policy
- Respect for cultural and religious practices
- Dignified, respectful and non-exploitive care from staff
- Freedom of speech
- Information about their health care and related costs
- A second medical opinion
- Control over their own body and health as well as the right to refuse treatment
- Right to make a complaint and to have it actioned
In turn, each patient has the responsibility to:
- Respect the rights of fellow patients
- Respect the rights of staff
- Inform the Medical practitioner, as far as they are able, about their relevant medical history and their current health and their response/effects of treatment. That is, we can't help you if you don't tell us.